Our values

Guided by Compassion, Integrity, and Excellence – Our Values at Responsive-Care

We focus on excellence in our Service to you, Responsive-Care aims to offer high quality, excellent and affordable care by:

Listening to your valuable feedback
Through partnership working and listening we will utilise feedback from stakeholder engagement to continually improve, ensuring the quality of support exceeds your expectations.

Thriving to provide a highly skilled, competent and caring workforce
The robust recruitment aims to employ people who are highly skilled, competent, caring, and well-led and supported individuals who are responsive to the needs of our patients, their families, and the communities we serve. Recruiting the right people who are caring and compassionate people is at the heart of what we do.

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Enhancing Robust Governance
We are led and managed by practising Nurses who are registrants each holding licenses, they are regulated and governed by a code of conduct by the NMC and the CIW. This puts the organisation in a unique position to provide focused service to care.

The organisation will have robust safety management systems and clinical governance procedures which aid a continuous cycle of quality improvement. There will be effective quality assurance audit systems and processes in place to assure the service users, staff, family and friends close to the service user, commissioners and other stakeholders that we as an organisation are providing high quality, evidence based care through services that are Patient focused.

In addition, there will be policies, processes, instructions or guidance in place: to enable safe, effective and efficient care to be delivered.