We can deliver the best complex care at home or in the community. We pride ourselves in being led by a team of Nurses that are governed by a code of conduct of the licensing bodies the NMC and the CIW
We are located across England and Wales; we provide comprehensive nurse-led care packages for many highly complex and socially challenging clients. Our team is available 24 hours a day and has extensive experience in providing skilled nurses across a wide range of grades and specialties, quickly and effectively.
As an established CQC and CIW Registered provider, we are building a proven track record in preventing hospital admissions in the community, even with many long-term clients being fully ventilated.
Quality Of
Service
We believe in delivering exceptional service that exceeds expectations and instills trust in our clients.
Dedicated Care
Team
Our experienced and compassionate team are devoted to providing quality care to our clients.
Satisfaction
Guaranteed
We stand behind our services and guarantee the satisfaction of our clients with every interaction.
24/7 Home
Care
Our 24/7 care ensures that our clients have access to the support they need, whenever they need it.
Quality Of Service
We believe in delivering exceptional service that exceeds expectations and instills trust in our clients.
Dedicated Care Team
Our experienced and compassionate team are devoted to providing quality care to our clients.
Satisfaction Guaranteed
We stand behind our services and guarantee the satisfaction of our clients with every interaction.
24/7 Home Care
Our 24/7 care ensures that our clients have access to the support they need, whenever they need it.
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HAPPY PATIENTS
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SUCCESSFUL HOME CARE
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YEARS OF EXPERIENCE
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PROFESSIONAL NURSES
OUR CORE VALUES
To take full responsibility of your care needs
To have you involved and be the centre of planning your own care
Among us there is a vast rich diversity of experience of well over 100 years in our combined services.
We confidently continue to provide services and solutions to Package of Care needs with a variety of complex care needs. We value individualised care, we put you at the centre of our mission and care by making it our core value.
Once your care is commissioned we can within 48 hrs provide an outline of care forming a bespoke reliable care team.
All our teams are led by a clinical lead nurse who are hands on and part of your care package. They will, uphold a quality of service and conduct timely, clinically assessments and create care plans addressing your complex of needs.
We provide a bespoke service to other providers, in bridging and managing the transition period. This is when clients are leaving acute hospital setting to a safe home environment.
We help set up your home environment to stabilise your Package of Care. (POC)
Excellent Service Timely Response
Our Mission
Our Mission to take pride in ourselves upholding and offering the highest quality care and support possible regardless of our client’s level of need or dependency.
Our main aim is to assist those we look after with respect, dignity, and promoting independence and control over their life at all times
Our resolve is to provide personalised, dignified, effective and responsive support to enhance and enrich the quality of people’s lives whilst promoting independence at all
times.
Our Vision
- Our vision is to grow the organisation with you
- Being the best choice in the services we provide
- To be rated amongst the top 10 care service providers in England and Wales within the next 5-10 years.
- To maintain professionalism in the healthcare business
- To be consistent in our commitment to providing quality, safe and effective healthcare services.
- To enable clients to maintain their independence, freedom and quality of life.
- Providing meaningful employment for the local community
Our Values
We focus on excellence in our Service to you
Responsive-Care aims to offer high quality, excellent and affordable care by:
– Listening to your valuable feedback
Through partnership working and listening we will utilise feedback from stakeholder engagement to continually improve, ensuring the quality of support exceeds your expectations.
– Thriving to providing a highly skilled, competent and caring workforce
The robust recruitment aims employing people who are highly skilled, competent, caring, and well led and supported individuals who are responsive to the needs of our patients, their families, and the communities we serve. Recruiting the right people who are caring and compassionate people is at the heart of what we do.
– Enhancing Robust Governance
We are led and managed by practising Nurses who are registrants each holding licenses, they are regulated and governed by a code of conduct by the NMC and the CIW. This puts the organisation in a unique position to providing focused a service to care
The organisation will have robust safety management systems and clinical governance procedures which aid a continuous cycle of quality improvement. There will be effective quality assurance audit systems and processes in place to assure the service users, staff, family and friends close to the service user, commissioners and other stakeholders that we as an organisation are providing high quality, evidence based care through services that are Patient focused. In addition, there will be polices, processes, instructions or guidance in place: to enable safe, effective and efficient care be delivered.